Training &
Development
At Safestyle Security, we invest in people. Our tailored training programmes ensure every team member is equipped with the skills, knowledge, and confidence to deliver exceptional service in every environment.
Always
Improving.
At Safestyle Security, we believe our success is built on the strength and professionalism of our people. That’s why we continuously invest time, resources, and expertise into the development of our staff, placing training and ongoing improvement at the heart of everything we do.
Every new team member completes a comprehensive company induction, covering essential topics such as health and safety, our quality standards, the code of conduct, and role-specific basics. This ensures they understand both their responsibilities and the high standards expected as part of the Safestyle team.
In addition to internal training, all staff have access to industry-recognised, accredited courses relevant to their specific roles. Many of these are delivered by our own in-house training team—experienced professionals who bring not just technical knowledge, but real-world insights and practical, on-the-ground examples to every session.
Where specialist training is required, we partner with trusted providers such as JHM Training Ltd and SFM Training Ltd. This includes NVQ qualifications and other certified pathways, externally assessed to maintain industry relevance and quality assurance.
Most importantly, we align our training programmes with the individual needs of our clients. For many contracts, we develop bespoke training modules, tailored to reflect client expectations, site requirements, and operational priorities—ensuring our staff are fully prepared to deliver the highest level of service, from day one.
At Safestyle, we don’t just train people—we equip professionals to protect, support, and exceed expectations.
HABC Level 2 Award in Understanding Stewarding at Spectator Events
This accredited qualification is aimed at learners who wish to work as a steward in the Active Leisure, Learning and Well-being sector. This may include sporting events, music festivals, rock and pop concerts, parades or carnivals.
In order to achieve this qualification learners are required to complete the following four mandatory units:
- How stewards prepare for spectator events
- How stewards control the entry, exit and movement of spectators at events
- How stewards monitor crowds and respond to potential crowd problems at spectator events
- How to respond to injuries, illnesses and other emergencies in active leisure and learning.
NVQ Level 2 Spectator Safety
This qualification aims to assess the competence of stewards/marshalls. Learners would be expected to demonstrate ability in helping to manage conflict, deal with crowd problems, accident and emergencies, and control the entry, exit and movement of spectators.
There are no formal entry requirements but Learners must be currently working in an appropriate environment.
Mandatory
1. Prepare for spectator events
2. Control entry, exit and movement of people at spectator events
3. Monitor spectators and deal with crowd problems
4. Help to manage conflict
5. Contribute to the work of your team
6. Deal with accidents and emergencies
NVQ Level 3 Spectator Safety
This qualification aims to assess the competence of senior stewards and supervisors at spectator events. Learners would be expected to demonstrate ability in preparing stewards and venues for spectator events, develop working relationships with colleagues and deal with spectator problems and emergencies.
There are no formal entry requirements but Learners must be currently working in an appropriate environment and be able to:
Mandatory:
- Prepare stewards and venues for spectator events
- Maintain stewarding in designated areas and deal with spectator problems and emergencies
- Deal with accidents and emergencies
- Develop productive working relationships with colleagues
Optional:
- Support the efficient use of resources
- Manage your own resources and personal development
- Manage information for action
- Help to manage conflict
- Control and detain people at a spectator event for action by the police
- Work with others to improve customer service
First Aid
This 1 day training course enables a first-aider to give emergency first aid to someone who is injured or becomes ill while at work.
The Level 2 Award in Emergency First Aid at Work comprises roles and responsibilities of a first aider.
- Assessing an incident
- Primary assessment
- Secondary Assessment
- Unconscious casualties
- Cardiopulmonary resuscitation
- Multiple casualty decision making/ Triage
- Choking casualty and obstructed airways
- External bleeding
- Shock
- Heart Attacks
- Strokes
- Minor injuries
- Reporting and recording
- First Aid Risk Assessments and the First Aid Box
Fire Warden 1 Day Course
Fire Warden Training covers:
- Fire prevention
- Organising a Fire Evacuation
- Using and choosing the correct Fire Extinguisher
- Fire Legislation
- Human Behaviour.
BNU An introduction to working the front of stage barrier
A 1 day course. This Teaches:
- The history of the front of stage barrier
- Reasons for having a front of stage barrier
- Different types of barriers and their layouts
- Moshing and crowd surfing
- Roles and responsibilities of the Pit team
- Dealing with incidents and emergencies
- Physical Techniques for rescuing people from the crowd
BIIAB SIA Door Supervisors Training - 4 Day
Door Supervisor Training Syllabus:
In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front-line staff only.
To get one of the qualifications linked to door supervisor licensing, you will need to attend and take four training modules and pass three exams.
In line with the SIA requirements, the DS course is delivered over 30 direct contact hours plus 8 hours guided learning (set homework)
Common Module:
1: Awareness of the Law in the Private Security Industry
2: Health and Safety for the Private Security Operative
3: Fire Safety Awareness
4: Emergency Procedures
5: The Private Security Industry
6: Communication Skills and Customer Care
Door Supervisor Module
1: Behavioural Standards
2: Civil and Criminal Law
3: Searching
4: Arrest
5: Drugs Awareness
6: Recording Incidents and Crime Preservation
7: Licensing Law
8: Emergency Procedures
Managing Conflict Module
1: Avoding Conflict and Reducing Personal Risk
2: Defusing Conflict
3: Resolving and Learning from Conflict
4b: Application of Communication Skills and Conflict Management for Door Supervisors
Physical Intervention Module
1: Introduction to Physical Skills
2: Disengagement Techniques
3: Escorting Techniques
Project Griffin
Operation Griffin DVD – is a professionally produced dramatic film which introduces the viewers to the concept of terrorist attack planning and how they should note and report suspicious activity to police for investigation
Skills SIA CCTV Training - 4 Day
To get one of the qualifications linked to Public Space Surveillance (CCTV) licensing you will need to attend and take two training modules and take and pass two exams. The course may be delivered over four days or during weekends and/or evening sessions. The duration of the training should be 32 hours.
Core Learning for Common Security Industry Knowledge (10 hours)
1: Awareness of the Law in the Private Security Industry
2: Health and Safety for the Private Security Operative
3: Fire Safety Awareness
4: Emergency Procedures
5: The Private Security Industry
6: Communication Skills and Customer Care
CCTV Operations (Public Space Surveillance) Specialist Module (22 hours)
1: Introduction to the Roles and Responsibilities of the CCTV Operator and other CCTV Staff
2: Codes of Practice, Operational Procedures and Guidelines
3: CCTV Equipment and its Operation
4: Control Room Communications and Access Control
5: Legislation
6: Dealing with Incidents
7: CCTV Surveillance Techniques
8: Emergency Procedures in the CCTV Control Room
9: Health and Safety at Work in the CCTV Enviroment
ACT Counter Terrorism Training
Devised by CT officers and security experts, the ACT Awareness eLearning package was previously only available to staff working in crowded places like shopping centres and entertainment venues.
Now Counter Terrorism Policing has decided to open up the training to anyone who wants to become a CT Citizen so they can learn how to spot the signs of suspicious behaviour and understand what to do in the event of a major incident.
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Simon Webb, All or Nothing Events
Safestyle Security Services Ltd.
Registered Office: Exe suite 1, Utilita Arena, Mary Ann Street, Cardiff CF10 2EQ
Registered in England & Wales
Registered No. 4235179
Vat No. 779 3828 63
02920 221 711
CURRENT NATIONAL THREAT LEVEL SUBSTANTIAL
Safestyle Security Services Ltd currently holds the SIA Approved Contractor Scheme (ACS) status for the provision of Door Supervision, Key Holding and Security Guarding Services